Library

Help Video

How to Find UBT Basics on the LMP Website

Learn how to use the LMP website:

LMP Website Overview

Learn how to use the LMP website:

How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

Learn how to use the LMP website:

How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

Learn how to use the LMP website:

How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

Learn how to use the LMP website:

How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

Learn how to use the LMP website:

Humans of Partnership: John Lyster

John Lyster, mail clerk

I do process improvement every day as part of my job. I sort mail and look for ways to save money. I noticed that several envelopes were being mailed to the same location almost daily. I decided to bundle the envelopes to the same location and was able to save over $20 per bundle, which is about $1,500 monthly for just this one location. I’ve got 15 addresses I do this with. Everything I do with the mail, I look for savings. I’ve worked for KP for 46 years. I’m a mail clerk—that’s what I do and I’ve had the same job since I was hired.

John Lyster, mail clerk, SEIU Local 49 (Northwest)