Library

Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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Humans of Partnership: Joseph “JJ” Cassa

Portrait of JJ Cassa

Labor Management Partnership 20th Anniversary Logo

I was a senior in in high school in 1997. I was a student athletic trainer on a two-time state championship winning football team, partnering with coaches, the head trainer and the team physician—I knew then I wanted to be involved in health care. I also learned what it took to be part of a high-performing team. Today, I’ve been at Kaiser Permanente for 15 years, 10 of those directly involved in the partnership. I have always been passionate that the people doing the work are the ones with the best ideas on how to improve it. The partnership has given me the opportunity and tools to help bring that passion to life in my work at KP.

Joseph “JJ” Cassa, regional director of UBT and performance improvement programs (Colorado)