Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Moving Along the Path: Training Level 3
Requirements for a Level 3 UBT working on Training:
Ways to Take Action Now
1
Get trained
Check with your team's UBT consultant or union partnership representative to get signed up for the trainings on business literacy and on UBT Tracker.
2
Educate yourself
Learn about business literacy, coaching skills and metrics.
- Business Literacy Training Glossary What's T&B or FTE? Check out this business glossary.
- Coaching Conversation Model Go team! Use this tool to coach teams.
- Critical Coaching Skills Coaching for coaches.
- Establishing Measures Tips for establishing measures and measuring data.
- Data Collection Planning Tool Know and collect your numbers.
Go Exploring
Teams in Action
- Transformed Team Tracks Kidney Transplant Patients Follow-up Care Strategies for keeping members in tip-top shape.
- Team Learns "Bladder Bundle" to Protect Patient Safety Three steps your team can take.
- Questionnaire Shaves Wait Times for Gastrointestinal Patients What do patients want? Tips for finding out.
