Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Keeping Quality High, With More Patients
This Internal Medicine team unit-based team made strides in helping patients keep high blood pressure under control. Then the Affordable Care Act brought in an influx of patients. Because many hadn’t had regular access to preventive care before, lots of them came in with high blood pressure—and team members had to regroup. They found innovative ways to welcome and care for their new patients, while improving service and quality for all members. Your team can do it too.
Here's What Worked
- Providing loaner blood pressure kits to hypertensive patients who had trouble traveling to the clinic.
- Mobilizing patients to phone their providers every day with their blood pressure readings, furnishing the information needed in just a couple of minutes, without filling up an entire appointment slot.
- Increasing the number of free appointments available for blood pressure checks.
What can your team do to improve service and care for our members and patients? What else could your team do to help Kaiser Permanente provide high-quality, affordable care?
