Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
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How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Making Early Detection Easy With Screening Prompts
This eye care unit-based team in Redwood City takes full advantage of Kaiser Permanente’s “under one roof” care system and HealthConnect to help patients get the cancer screenings they need. As Dr. Anthony Liu says, many patients only come to eye appointments and may not visit a primary care clinic. Dee Dee Crick, a vision service assistant, is the self-proclaimed “prompt police.” She coaches her teammates on how to use the prompts in the electronic health record to book cancer screening for patients.
Here's What Worked
- Designating and training a HealthConnect super-user on the team
- Coaching and mentoring all team members on using the prompts in HealthConnect to urge patients to agree to sceenings and book appointments
- Tracking how often staff members remind patients to get screenings
What can your team do to ensure that members and patients get their necessary screenings? What else could your team do to coach and mentor HeatlthConnect super-users?
