Find a practice to try with your team
Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
How to Improve Telemetry Monitoring
By tightening up processes and communication, this telemetry team improved the way it monitors patients.
- A patient deprived of oxygen for 4 to 6 minutes can suffer brain damage.
- Creating reminders for staff to check monitors
Fighting the Plague of Sick Days
This radiology team reduced sick days after it surveyed employees about attendance policies and created guidelines.
- Absentee workers means drop in productivity and poor member service.
- Rewarding employees who show up with fancy lunch
Fast Pass Reduces Unneeded Tests
The lab team saved time and money when it identified which tests oncology patients actually needed, they created a pass to get patients to the front of the line, and fast-tracked the processing of tests.
- Getting the patient through the lab more quickly gets them diagnosed sooner.
- A "golden ticket" fast track system ensured patients got the tests they needed
Speak Up on Patient Malnutrition
The nutrition team improved communication to better identify and treat malnourished patients.
- Patients with malnutrition may not be apparent during short hospital stay.
- Using key phrases to identify malnourished patients
Speeding Up Door-to-Door Trips
Transport time dropped when this team coordinated with other departments, ensured labs and meds were ready and made other improvements.
- A long wheelchair ride is inefficient and poor patient service.
- Getting better chairs improved transport times
Communication Goes a Long Way
Member satisfaction increased once folks on the pediatrics unit began a campaign to improve communication with each other.
- A happy staff is a productive staff and better serves the members.
- Having short, informal but frequent meetings
The Key to Great Service: Call and Response
Service scores shot up when this oncology team paired a nurse with a buddy to help with patient response.
- Responding to a patient’s needs is central to their care.
- Pairing with a buddy can shorten patient response times
Stretching to Reduce Injuries
Couriers reduced workplace injuries after the team created a daily stretching routine and discussed proper lifting and pushing techniques.
- Creating a safer environment can lead to fewer workplace injuries.
- Establishing a regular stretching before deliveries
Challenge Your Workers to Be Safe
This region reduced workplace injuries by proactively identifying hazards and finding fun ways to raise awareness.
- Because practicing workplace safety is everyone’s best interest.
- Identifying and solving safety hazards
Young Asthma Patients Need Refills
Pediatrics department identified asthmatic patients and explained the benefits of inhaled corticosteroids, increasing the number of refills for patients who needed them.
- Taking medication regularly helps patients manage their asthma.
- Reaching out to asthma patients to recommend refilling their medications
Work Together to Process Tests
By coordinating with other departments, like emergency and transportation, the diagnostic imagining department could better serve patients at a brisk and efficient pace.
- More timely results help patients get timely care.
- Communicating with nurses and staff before a patient is moved for a test
Reward to Reduce Sick Days
Establishing reward and recognition programs for good attendance helps this team reduce the number of sick days taken.
- Our members and patients count on us to be at work to provide them excellent care and service.
- Creating reward programs and allowing flexible schedules helps keep staff on the job