Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Expensive supplies shouldn't just walk away. Are you giving stuff away for free you should be charging for?
Paying a Fair Share for Orthotic Supplies—Collecting Payment
Receiving free supplies is exciting, unless it makes it harder for Kaiser Permanente to stay affordable for all members. Many members received orthotic supplies for free. The complete care and health education unit-based team centralized the supplies into one location, took inventory and properly charged members for the supplies. The team surpassed their goal of bringing in $500.
Here's What Worked
- Tracking individual items sold monthly
- Comparing previous distribution of items and loss of revenue
- Inputting data into Excel spreadsheet to see projected results
What can your team do to ensure Kaiser Permanente continues to be affordable for all members?
