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Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
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How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
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Collaboration Across Teams Reduces Interruptions
Laboratory and emergency departments teamed to decrease work interruptions caused by non-urgent test result notifications.
- Workplace interruptions can add stress, increase patient errors and cause patients to feel like they’re not receiving good care.
- Lab staff tested the secure chat messaging in Kaiser Permanente’s electronic health record system to notify Emergency Department nurses about non-urgent lab results instead of using their hands-free, voice-controlled wearable communication devices.
Driving for More Efficient Routes
Morale among courier drivers improved when they started collaborating effectively to come up with more efficient routes.
- Teams members need to communicate well with each other in order to solve problems, improve performance and have a great workplace.
- Diversify communication methods
Speak Up, Change a Life
Epilepsy patients benefit from better technology after a doctor and tech team up to advocate for it.
- New testing technology meant better care and less stress for epilepsy patients, all while KP saves money and time.
- Physician and union worker team up to advocate for advanced technology