Find a practice to try with your team
Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.

Summer Interns Jump-Start UBT Projects
Summer interns advanced 12 UBTs at least one level on the Path to Performance.
Details
Why This Matters
- UBTs get a fresh perspective and daily support to launch projects, while interns gain on-the-job training that translates to their studies and the work world.
Test of Change
- Interns were given performance improvement training and then assigned to help Level 1, 2 and 3 UBTs launch projects