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Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

Learn how to use the LMP website:

PowerPoint: Sleep Clinic Finds Cause of Repeat Studies

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Team cuts wait times in half.
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Poster: Sleep Clinic Uncovers Cause of Repeat Studies

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Colorado team cuts wait times in half.
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Poster: Saving Money One Needle at a Time

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Careful needle choice can lead to savings.
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PowerPoint: Saving Money One Needle at a Time

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Lab team saves thousands on butterfly needles.
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Poster: Errors Drop With Pre-Op Double up

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A double-team effort for efficiency, safety.
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PowerPoint: Errors Drop With Pre-Op Double up

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Team reduces missed antibiotic orders
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Poster: Cross-Training Ends Scanning Backlogs

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No more missed information in your medical record.
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Poster: Value Compass

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Our North Star, it points the way.
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Poster: Tell Me Your Story

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Share, and show the way to better health care for all.
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Poster: Tell Me Your Story [template]

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Help make KP the best place to receive and give care.
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Attendance Scorecard

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Poor team attendance? This tool is for you!
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10-Minute Tool to Build Trust and Confidence

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Steps to allay patients' anxiety.
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10-Minute Tool for Service Recovery

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Unhappy member? Check out how to help!
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10-Minute Tool to Ensure Good Service

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Manners matter! Use the AIDET skills for top-notch service.
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PowerPoint: Cross-Training Ends Scanning Backlogs

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Team speeds records entry into HealthConnect.
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Inspire Change: A Storytelling Template

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Get the story on your team projects.
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Inspire Change: A Storytelling Workbook

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Templates for newsletters, storyboards or presentations
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Pathways to Partnership (report)

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Tips for Finding, Creating and Using Metrics

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A performance improvement tool for teams.
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All in a Day's Work: Why Be Afraid of Numbers?

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Numbers—like words—tell stories.
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All in a Day's Work: Working in Partnership

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Grab your partner...no matter your backgrounds.
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What Makes a Goal SMART?

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Meet your team's goal on SMART goals!
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UBT Meeting Report-Out

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Capture feedback and report meeting outcomes to your team.
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Poster: Neonatal Unit's Three C's for Outstanding Service

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Team increases patients' desire to return for next birth.
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