This short animated video explains how to find and use our powerful how-to guides
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
Having trouble using the search function? Check out this short video to help you search like a pro!
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Format:
PPTX
Size:
33 slides, Widescreen (16:9)
Intended audience:
Consultants and trainers working with teams to refresh their knowledge about active listening and effective questioning
Best used:
Use this template in conjunction with the related booster materials, including a video, PowerPoint template, learner worksheet and job aid.
