Stories

Want to know what your patients think? Ask them!

RN Kathy Stafford, a member of the Oregon Nurses Association 

Members of the Perioperative team at Ontario Medical Center say performance improvement keeps them sharp.

Stephanie Valencia (left), a unit assistant, and Judith Gonzales, a senior unit assistant and the team's union co-lead, go over discharge-related paperwork.

Jane Baxter and Ingrid Baillie lead the Alpharetta Ob-Gyn UBT.

From left, union co-lead Alicia Rendon, former co-lead Amber Cabrera, manager Darren Smith and team sponsor Trissy Bastin.

Many of Panorama City's unit-based teams are adept at using data to track what's working and what's not; pictured here is Emma Yabut, RN, a UNAC/UHCP member, who is a member of the NICU unit-based team. 

The diagnostic imaging department at the Woodland Hills Medical Center is improving workflow and boosting attendance by drawing on the wide experience of its team members.

The San Diego Nuclear Medicine team discovered that the premise of their first performance improvement project—high repeats of heart scans—was not the problem they initially suspected. Above, assistant technologist and labor co-lead Jessica Larson (left) and technologist Christine Cook (right) assist patient Robert Evans. Larson and Cook are members of OPEIU Local 30.