This short animated video explains how to find and use our powerful how-to guides
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
Having trouble using the search function? Check out this short video to help you search like a pro!
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
UBT sponsors, consultants and co-leads
Best used:
The tool helps determine which projects to focus energy on first—starting with work that has high impact and is relatively easy to do. Use the four categories to help a team set priorities.
Format:
PPT
Size:
50 pages
Intended audience:
UBT co-leads, sponsors, UBT consultants, improvement advisors
Best used:
To show how teams are improving the new member experience and gain some insight.
Format:
PPT
Size:
39 slides
Intended audience:
UBT co-leads, sponsors, UBT consultants, improvement advisors
Best used:
This PPT features presentations from three teams on creating a UBT culture: Rancho Cordova eye surgery team, Sunnyside (Northwest) emergency department and Northwest regional laboratory. Use to learn how three teams used UBT and performance improvement tools to create a team culture and get results.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline teams working to increase their members' and patients' use of kp.org
Best used:
This tipsheet gives simple steps to help members and patients sign up for and get the benefits of using kp.org.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Unit-based teams, co-leads, department managers, union stewards and safety leaders
Best used:
Improving workplace safety starts with you. Follow this tipsheet for successful workplace safety practices.
Format:
PDF and Word document
Size:
8.5" x 11"
Intended audience:
Level 2 and higher unit-based teams
Best used:
These step-by-step instructions and template will help your team use a fishbone diagram to tease out the root causes for problems in a system.
Note: Download the PDF version to print out and use in meetings. Use the Word template if you'd like to fill the tool out on the computer.
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Format:
PPT
Size:
1 Slide
Intended audience:
LMP employees, UBT consultants, improvement advisers
Best used:
This PowerPoint slide features a Mid-Atlantic States team that reduced patient transport times. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.
Format:
PPT
Size:
1 Slide
Intended audience:
LMP employees, UBT consultants, improvement advisers
Best used:
This PowerPoint slide features a Northern California team that improved patient safety. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.
Format:
PPT
Size:
1 Slide
Intended audience:
LMP employees, UBT consultants, improvement advisers
Best used:
This PowerPoint slide features a Northwest team that tried a unique approach to get more patients screened for cancer. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.
Format:
PPT
Size:
1 Slide
Intended audience:
LMP employees, UBT consultants, improvement advisers
Best used:
This PowerPoint slide features a Gilroy team that shortened wait times at the lab. In presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.
